Current Order Timing

Pink Frosting strives to get your gorgeous party and wedding packages to you super-fast!  Generally we will be able to dispatch your non-personalised and standard party items in 2-5 working days, but each product is different and we ask that you read the current order timing and status for each product to see how long it takes and whether express shipping is available on your items. 

Many of our customers order in bulk and whilst we hold a huge amount of stock in our Australian based warehouse, we may have to order in more stock to cover your bulk order.  For this reason, we ask that you order your wedding favours and other bulk items with at least 30 days notice.

For personalised and custom made items, such as engraved, custom coloured or printed items, we ask that you allow 4 weeks for dispatch.  We will strive to get them to you much more quickly, but as we have most of our printing done overseas to keep the costs to you low, there is a delay of 4 weeks for these beautiful items.

Delivery Charges:

Australia

$9.95 flat rate standard shipping around Australia (2-8 working days delivery after order processing)

Upgrade to Express courier delivery for an extra $15.00 (1-3 working days delivery after order processing)

Deliveries are via express courier with Startrack Express.  Please provide us with a street address when you checkout for deliveries or instructions on where your parcel can be left if noone is home at the time of delivery.

International Orders

         New Zealand, Pacific and Asia

• Orders Less than $100 -       $55.00
• Orders up to $200 -             $66.00
• Orders up to $350 -             $78.00
• Orders over $350 -              $90.00

        Other International (including Europe, Middle East and United States)

• Orders Less than $100 -       $75.00
• Orders up to $200 -             $95.00
• Orders up to $350 -             $125.00
• Orders over $350 -              $175.00

AVAILABILITY OF STOCK

Pink Frosting strives to keep all items in stock in quantities to meet your requirements; however like with all retail businesses, some items will sometimes run low, be discontinued without the knowledge of Pink Frosting or be backordered by our supplier.  If an item you have ordered is unavailable in the advertised timeframe, our staff will contact you as soon as we are aware of an issue to let you know and provide you with the option to replace or refund your order.  Items on our website listed as "Available" are to the best of our knowledge, available to ship to you within the advertised timeframe.  If you have any questions about this, please email us at info@pinkfrosting.com.au or call us on 1300 855 633.

What our customers are saying...

• I previously purchased 4 European Ivory lace parasols, they are so fabulous that I have decided to now have one as the bride and buy a black one for my friend!
  Kathy Koik, Sydney
• Thank you, this arrived by courier the other day! Fabulous service, a pleasure ordering from you :)
  Vanessa Belle, Victoria
• I ordered some invitations online last week and I just wanted to say how pleased I was with your service. They arrrived within two days just as I had asked and they look great! Thanks again for your great customer service!
  Katherine Stavrindis, Melbourne
• Thank you to everyone at Pink Frosting, your service, products and attention to detail is fantastic. I absolutely love the products I have just received from you.  I will be highly recommending your website to many other "Brides" in the future.
  Jodie Guthrie, South Australia
• Can I just say the transport company was wonderful and easy to deal with and the cake topper is absolutely beautiful.  It is even better than the pictures on your site, and I can't wait to see it on my wedding cake!  Many thanks for great service and a beautiful cake topper.
  Terri Irvine, Brisbane, Queensland
• I wanted to take a moment to write to thank you for your assistance in the lead-up to my wedding day.  I am very grateful for your fast, efficient and friendly service.  The ring pillow and white paper fans I ordered from Pink Frosting helped me to create the perfect day.
  Melissa Sulcs, Perth, Western Australia

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