Current Order Timing

Party & Non-Personalised orders: 1-14 days, depending on your location. Shipping will take longer to remote and non-metropolitan locations, and will be quicker to metropolitan locations.   Please read the description on Order Timing underneath each product you'd like to order to get the latest approximate timing for dispatching your products.

• Personalised (e.g. engraved, embroidered, printed or custom coloured) Items: 4 weeks
• Personalised Stationery (printed with your names and details): 3 – 6 weeks (please contact us if your require your order urgently)
• Large Quantity Orders and Out of Stock Items: Up to 4 weeks.

Pink Frosting uses Star Track Express for its deliveries within Australia and DHL for international orders. These courier services ensure the security of your items, fast delivery and quality of service.

You must provide us with an address that our courier can deliver to on the first attempt - either an address where someone will be to sign for the package or instructions on where the parcel can be left.  Redeliveries can be organised at your cost. So you know when to expect your parcel, tracking details will be emailed to you as soon as your order is dispatched.

Delivery Charges:

Australia

Standard Deliveries by Express Courier:

• Orders Less than $100 -       $9.50
• Orders up to $200 -             $16.00
• Orders up to $350 -             $22.00
• Orders over $350 -              $27.50

If you need your items delivered same day or overnight, please contact us for a quote on 1300 855 633 or info@pinkfrosting.com.au

* Please note that due to recent issues with standard post deliveries, Pink Frosting no longer delivers items by standard postal services. We need to guarantee our quality products are delivered to you efficiently and in good order, so a standard courier service is now in place. If you must have your parcel delivered by post, please contact us for a quotation.

International Orders

        New Zealand, Pacific and Asia

• Orders Less than $100 -       $55.00
• Orders up to $200 -             $66.00
• Orders up to $350 -             $78.00
• Orders over $350 -              $90.00

         Other International (including Europe, Middle East and United States)

• Orders Less than $100 -       $75.00
• Orders up to $200 -             $95.00
• Orders up to $350 -             $125.00
• Orders over $350 -              $175.00

AVAILABILITY OF STOCK

Pink Frosting strives to keep all items in stock in quantities to meet your requirements; however like with all retail businesses, some items will sometimes run low, be discontinued without the knowledge of Pink Frosting or be backordered by our supplier.  If an item you have ordered is unavailable in the advertised timeframe, our staff will contact you immediately to let you know and provide you with the option to replace or refund your order.  Items on our website listed as "Available" are to the best of our knowledge, available to ship to you within the advertised timeframe.  If you have any questions about this, please email us at info@pinkfrosting.com.au or call us on 1300 855 633.